Frequently Asked Questions
1 Is everything in the store on the website?
No, definitely not.
2 How will my order get to me?
Unless otherwise requested, Plum ships 2 Day Priority with delivery confirmation through the U.S. Post Office. Except for a few exceptions (which will be noted on the website) there will be a flat rate shipping fee of $8.00 per box. So go ahead and add a little lagniappe—the shipping will be the same.
3 When will my order get to me?
Between three and seven business days, unless you request and we approve a faster means of shipping.
4 I was in the store and saw something but didn’t buy it. Can I still get it?
5 I ordered something from you and even though it is awesome, I need to return it. May I?
Yes, we will take returns for internet sales as long as the item is back in the store within 30 days of purchase.